Re: Madden 17 Offline Franchise Game Crashes Repeatedly

by EA_Barry
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Original Post

Madden 17 Offline Franchise Game Crashes Repeatedly

[ Edited ]
★★ Novice

Product: Madden 17
Platform:Sony Playstation 4
Summarize your bug: When I try to start an Offline Franchise Mode game, Madden completely crashes. Every time. When I try to do pre-game training, the loading screens keep going forever. The music keeps playing and the screens keep changing, but I waited half an hour and training never started.
How often does the bug occur?: Every time (100%)
Steps: How can we find the bug ourselves?: Open Offline Franchise Mode and try to play a game or do training.
What happens when the bug occurs?: The game crashes or the loading screens stay onscreen until the end of time.
What do you expect to see?: When I bought Madden, I expected to see a fully functioning game, like the previous six generations of Madden I have purchased. Sadly, I do not expect that anymore.
If your game crashed, about how many minutes were you playing before it crashed?: 0
What is your gamertag/PSN ID?: TaniTheRobot
Date/time issue occurred: 8/28 and 8/31 around 9:00 ET
Did this issue happen in Connected Franchise Mode?: No

Is anyone else having this issue, or is my disc a dud?

Message 1 of 14 (15,117 Views)

Re: Madden 17 Offline Franchise Game Crashes Repeatedly

Community Manager

@TGreengart

 

This is something we are currently investigating. Thanks for your post.

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Message 2 of 14 (15,002 Views)

Re: Madden 17 Offline Franchise Game Crashes Repeatedly

★★★ Newbie

I'm having the same issue!  

Message 3 of 14 (14,976 Views)

Re: Madden 17 Offline Franchise Game Crashes Repeatedly

★★★ Newbie

Me too. Smh

Message 4 of 14 (14,954 Views)

Re: Madden 17 Offline Franchise Game Crashes Repeatedly

★★★ Newbie

Until they fix it, do another task first and see if it works. I just cut some players in the preseason and went back and tried it and it worked, at least for this week.

Message 5 of 14 (14,951 Views)

Re: Madden 17 Offline Franchise Game Crashes Repeatedly

Community Manager

@yungpoke810

 

Thanks for posting your potential workaround.

barry.png
Message 6 of 14 (14,912 Views)

Re: Madden 17 Offline Franchise Game Crashes Repeatedly

★★ Novice
I tried that; it didn't work for me.
Message 7 of 14 (14,903 Views)

Re: Madden 17 Offline Franchise Game Crashes Repeatedly

★★★ Newbie

Is there a solution to this,yet?  I just purchased the game in December and am having the sameness issue?

 

Message 8 of 14 (14,485 Views)

Re: Madden 17 Offline Franchise Game Crashes Repeatedly

★★★ Newbie

We are having the same issue and the error message that comes up before we ac play a pre season game is CA-34878-0.

 

What is being done to fix this problem?  We don't want to delete all of our PS-4 saved data from all the other games that work properly!

Message 9 of 14 (14,441 Views)
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Re: Madden 17 Offline Franchise Game Crashes Repeatedly

Community Manager

@TGreengart

@gdfella65

@mhernandez0128

 

Have you guys changed your console hard drive? Are you using the most recent PS4 firmware?

 

 

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Message 10 of 14 (14,404 Views)