Product: Madden 17
Platform:Sony Playstation 4
Summarize your bug No ranking score. There just shows a dash instead of a rank. This has happened to many customers. I've played players with 80,000 rank. I've played players with less games than me less wins and they are ranked. About a third of your customers aren't ranked who should be.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure look at all the user photos and patch the game.
What happens when the bug occurs? It won't recognize my rank.
What do you expect to see? For you to fix it.
If your game crashed, about how many minutes were you playing before it crashed? N/A
What is your gamertag/PSN ID? Innovativegmr
Date/time issue occurred Since the release of madden 17
Did this issue happen in Connected Franchise Mode? No
October 2016 - last edited October 2016
Incorrect info removed.
EA Barry, are you not reading the posts? Your answer is wrong. Look at his screen shot -- that person is ranked 50168 and it DOES SHOW UP. So why would you say (again) that “Your rank will show as a dash if it is lower than 999.” Please recheck this and stop giving people the wrong answer and fix the problem or at least explain why you can't.
Look at these everyone:
This from EA: "Regarding the problem with blank ranking score - it is currently under investigation. We are trying to find the root of the problem and fix it. Also, I can see that our Community Team looking into this as well, as all bugs reports goes through to them straight to the Studio."
Still waiting on an update from EA since they admitted that this is a problem and that they know about it and are working on it. EA, what's up?
Ok, big news. I figured out how to have my H2H rank show up. This is on a PS4. First, I created a new sub-user on the PS4. If you create a totally new user, you’ll have to pay again to play online, so don’t do that. Then I created a totally new EA Origin account with a new email address. Don’t use an old account with EA or an email that you’ve ever used with them before. It has to be totally new. After doing this and after going 4-1 in H2H, my ranked show up as 90,126.
My old account still isn’t showing a rank even though I have over 3000 ranking points. And neither is another old account. Both of these I used to use on PS3, so like I said, it has to be a totally new EA Origin account. This worked for me, let me know if it works for any of you.