August 2016
I bought Madden17 last night, and I am unable to login to EA servers. The game auto detected an EA account, which I no longer have access to or use. I created a new account with my new email address, but I am unable to change the email address on the login. How can I use my new EA account on Madden17?
Solved! Go to Solution.
September 2016
Please make contact with an Advisor to recover your original account details and to make sure your EA and gaming accounts are linked correctly.
Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
September 2016
Please make contact with an Advisor to recover your original account details and to make sure your EA and gaming accounts are linked correctly.
Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
December 2016
December 2016
Same here. Everytime I launch the "chat" it gives me the "Sorry, this page doesn't exist!" I can access my account on my old Xbox, for whatever reason, but not the new one. This is worse than Comcast customer service and thats saying something!
December 2016
I'm having the same problem. On my ps3 madden 25 game a few years back, I updated my email address from one that is no longer used and I can login into my EA account just fine.
I also created this new EA account just to fine out what I can do to remedy this problem. Is it a EA issue or a PS4 issue.
thanks
December 2016
PLease help change the email addres on Madden 17
December 2016
January 2017
January 2017
How are you going to get in to change it when you can't reset your password and EA customer support is useless?
January 2017
I'm having the same problem. My old account is a yahoo email address. I have access to it but am not receiving the reset password email. I created a new account with a gmail email and it receives it but that does me no good to be able to play Madden.