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Re: I can’t change my old ea account

by Moskolonel
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I can’t change my old ea account

★★ Newbie

So I made my first ea account with my mother’s old email address. The email address is expired now and I can’t change or even log in to it.

Message 1 of 2 (133 Views)

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Re: I can’t change my old ea account

★★ Pro

Hi @numbderone 

 

Game is affiliate to an Origin account so you can only change you id on this account.

 

Here a link for how change info:

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password/

 

Unfortunately we can not do much more on this community forum.

 

You need an Advisor to look this with you if the first link don't work. Contact with an EA Game Advisor as below:

 

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

 

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

 

I warn you that there is a lot of waiting right now and they are working on it.

 

Good luck!

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

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Message 2 of 2 (118 Views)

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Highlighted

Re: I can’t change my old ea account

★★ Pro

Hi @numbderone 

 

Game is affiliate to an Origin account so you can only change you id on this account.

 

Here a link for how change info:

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password/

 

Unfortunately we can not do much more on this community forum.

 

You need an Advisor to look this with you if the first link don't work. Contact with an EA Game Advisor as below:

 

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

 

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

 

I warn you that there is a lot of waiting right now and they are working on it.

 

Good luck!

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

Message 2 of 2 (119 Views)

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