Help us improve Answers HQ! Take Survey No, Thanks

Re: How do i change the email for my ea acoount on my ps4. I

by EA_Barry
Reply

Original Post

Accepted Solution

How do i change the email for my ea acoount on my ps4. I

★★★★ Novice
My ps4 is connected to an old ea account I no longer have access to. How do I change the account its connected to?
Message 1 of 4 (3,211 Views)

Accepted Solution
Highlighted

Re: How do i change the email for my ea acoount on my ps4. I

Community Manager

@DanOptic 

 

Please contact an Advisor as below to see if we can help you recover or merge your accounts, thanks.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

 

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!

View in thread

Message 4 of 4 (2,261 Views)

All Replies

Re: How do i change the email for my ea acoount on my ps4. I

Community Manager

@Psycho1617895

 

The following link has the info you need to add a secondary email address to your account when you do not have access to the initial email address:

 

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 2 of 4 (3,186 Views)

Re: How do i change the email for my ea acoount on my ps4. I

★★★★ Newbie

Hi

 

I have just realised that my PS4's EA Account is connected to an old email address I cannot get access to because of Microsoft's account recovery is refusing me access.

I have registered my Anthem VIP code to my new EA account.
When I try to open and play the game it says I do not have access to the demo.

Is it possible these 2 accounts can be merged? 

 

I have tried adding a new email by instructions on you like but it is saying a verification code has been sent to the email I cant get access to!

Message 3 of 4 (2,319 Views)
Highlighted

Re: How do i change the email for my ea acoount on my ps4. I

Community Manager

@DanOptic 

 

Please contact an Advisor as below to see if we can help you recover or merge your accounts, thanks.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

 

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 4 of 4 (2,262 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help