September 2016
Product: Madden 17
Platform:Sony Playstation 4
Summarize your bug: Trying to play madden 17 and it won't let me connect to ea server.
How often does the bug occur?: Every time (100%)
Steps: How can we find the bug ourselves?: Ea server not working on
What happens when the bug occurs?: Ea server not working
What do you expect to see?: Ea server not working
If your game crashed, about how many minutes were you playing before it crashed?: 0
What is your gamertag/PSN ID?: Booper123
Date/time issue occurred: Been happening since I bought the game 3 days ago
Did this issue happen in Connected Franchise Mode?: Unknown
Just please fix ASAP. I paid good money for the game and Also to play online.September 2016
Have you already tried opening ports?
http://help.ea.com/en-us/help/madden/madden-2017/online-ports-to-improve-your-madden-17-connection
September 2016
The bug when i get kicked out im losing contracts on those players you can't renew i lost over 10 contracts on my entire starter lineup i would like direct communication from EA im not happy right now
September 2016
For direct communication with an Advisor please click the following link to get started:
http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link:
September 2016 - last edited September 2016 by EA_Barry
Opening ports is a lazy and ridiculous answer, I'm having same issue and it's only with this game. I have about 30 other games and don't have this issue. Just Ea's sports and battlefield games! Instead of having customers play IT man, EA should stop shipping games [Inappropriate comment removed - Admin.]
February 2017
^ have to agree. on xbox 1 haven't been able to connect to online franchise for a week, but can go online and play MUT against other players no problem; play many other games on xbox 1 and this is the only game that has this issue.
Madden franchise unless they fix this issue (it's definitely a problem with Madden) I will never purchase another Madden game ever. Complete garbage, I'm sorry I bought this pathetic game.
Good job EA!
February 2017
^ forgot to mention that I have xbox 1 connected directly, without a router, with a bridged cable modem. No ports to open, same problem.
Can't connect to EA.
February 2017
Can you post the requested info over on the following thread please:
http://answers.ea.com/t5/Technical-Issues/Can-t-play-any-online-game/td-p/5837741
March 2017
Never mind.... a couple of days later, it just started working (connecting) for no apparent reason. Been fine ever since.
Thanks for your time.