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Re: Ea server not working

by EA_Barry
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Original Post

Ea server not working

★★★ Newbie

Product: Madden 17
Platform:Sony Playstation 4
Summarize your bug: Trying to play madden 17 and it won't let me connect to ea server.
How often does the bug occur?: Every time (100%)
Steps: How can we find the bug ourselves?: Ea server not working on
What happens when the bug occurs?: Ea server not working
What do you expect to see?: Ea server not working
If your game crashed, about how many minutes were you playing before it crashed?: 0
What is your gamertag/PSN ID?: Booper123
Date/time issue occurred: Been happening since I bought the game 3 days ago
Did this issue happen in Connected Franchise Mode?: Unknown

Just please fix ASAP. I paid good money for the game and Also to play online.
Message 1 of 11 (3,189 Views)

Re: Ea server not working

Champion (Retired)
Message 2 of 11 (3,163 Views)

Re: Ea server not working

★★★★ Newbie

The bug when i get kicked out im losing contracts on those players you can't renew i lost over 10 contracts on my entire starter lineup  i would like direct communication from EA im not happy right now 

Message 3 of 11 (3,159 Views)
Highlighted

Re: Ea server not working

Community Manager

@Demonik21

 

For direct communication with an Advisor please click the following link to get started:

 

http://help.ea.com/en/contact-us/new/?category=demo-beta

 

For help on how to contact an Advisor please use this link:

 

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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Message 4 of 11 (3,154 Views)

Re: Ea server not working

[ Edited ]
★★★★ Newbie

Opening ports is a lazy and ridiculous answer, I'm having same issue and it's only with this game. I have about 30 other games and don't have this issue. Just Ea's sports and battlefield games! Instead of having customers play IT man, EA should stop shipping games [Inappropriate comment removed - Admin.]

Message 5 of 11 (3,145 Views)

Re: Ea server not working

★★★★ Newbie

^ have to agree.  on xbox 1 haven't been able to connect to online franchise for a week, but can go online and play MUT against other players no problem; play many other games on xbox 1 and this is the only game that has this issue.

 

Madden franchise unless they fix this issue (it's definitely a problem with Madden) I will never purchase another Madden game ever.  Complete garbage, I'm sorry I bought this pathetic game.

 

Good job EA!

Message 6 of 11 (3,069 Views)

Re: Ea server not working

★★★★ Newbie

^ forgot to mention that I have xbox 1 connected directly, without a router, with a bridged cable modem.  No ports to open, same problem.

 

Can't connect to EA.

Message 7 of 11 (3,068 Views)

Re: Ea server not working

Community Manager

@dogma420

 

Can you post the requested info over on the following thread please:

 

http://answers.ea.com/t5/Technical-Issues/Can-t-play-any-online-game/td-p/5837741

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Message 8 of 11 (3,047 Views)

Re: Ea server not working

★★★★ Newbie

Never mind.... a couple of days later, it just started working (connecting) for no apparent reason.  Been fine ever since.

 

Thanks for  your time.

Message 9 of 11 (3,026 Views)

Re: Ea server not working

Community Manager

@dogma420

 

You are welcome, thanks for posting.

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Message 10 of 11 (3,021 Views)

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