Help us improve Answers HQ! Take Survey No, Thanks

Stuck loading screen when i go into cfm and cannot play h2h games bt im online

by maddenkingdom
Reply

Original Post

Accepted Solution

Can't play any online game

★★★ Newbie

Can't play any online game in madden 17..??? Wtf 

Message 1 of 31 (473 Views)

Accepted Solution

Re: Connecting to users in CFM. WTF EA

Community Manager

@irundisubish
@wakingpump
@maddenkingdom
@irishtillman
@abaybay22
@oldmanshop
@Crimson_Nebula7
@smoothgrizzly
@mhirniak
@bink2187
@f3phoenix

 

To help us investigate this please post the following details in the format below:

 

  • Platform, PS4/XB1
  • Country
  • ISP
  • GT/PSN ID
  • CFM mode affected
  • Team you are trying to play with
  • Role: owner/coach/player etc.
  • Any other relevant detail

Thanks for your co-operation.

 

*marked as solution for player visibility

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!

View in thread

Message 17 of 31 (718 Views)

All Replies

Re: Can't play any online game

★★ Newbie
same haven't got to all year
Message 2 of 31 (458 Views)
Highlighted

Stuck loading screen when i go into cfm and cannot play h2h games bt im online

★★ Novice

I HAVE NO IDEA WHATS GOING ON AND I NEED SOME HELP. IM ONLINE AND CAN SEE FRIENDS ONLINE ETC. BUT WHEN I GO TO SIGN INTO MY CFM CLOUD FRANCHISES GAME GETS STUCK ON LOADING. THEN WHEN I GO TO H2H GAMES ONLINE IT SAYS 0 IS SEARCHING AND 0 ARE IN GAME WHICH I KNOW IS UNTRUE. SO THEN I GAVE MY BUDDY MY INFO TO SIGN IN AND WHEN HE SIGNS IN AS ME THE SAME THING HAPPENS GAME GETS STUCK LOADING WHEN HE CLICKED ON FRANCHISE.

 

CAN ANYONE HELP ME PLEASE? I DONT WANT TO CREATE NEW PROFILE. 

Message 3 of 31 (479 Views)

Re: Stuck loading screen when i go into cfm and cannot play h2h games bt im onli

★★★★ Novice

Same plan on calling them tomorrow 

 

Message 4 of 31 (463 Views)

Re: Madden 17 still unplayable.

★★★★ Novice
I'm having the same issue on ps4. Internet is fine and no other game is messing up. I've been trying for a week to get a solution. I Uninstalled the game and installed it again and now I can't play it at all
Message 5 of 31 (450 Views)

No online head to head, CFM, or MUT online games...UHHH

★★★★ Novice

Today 1/22/2017 while playing a blitz game the servers went down or the game booted me offline. I reloaded the game and attempted to go back into mut online game play, but did not have success as the game searched for over 5 minutes for an opponent. I said forget this I'll play my CF team because we have a draft coming up once I clicked on the league I was stuck loading. I closed the madden application only to restart it and try ahhhhh for about the next 6-8 hrs to login to an online game. I can see the mut auction house fine....I can play solos, I can mess with my item binder but cannot play franchise mode, or mut online games, or head to head game which by the way tells me I'm the only person on bc 0 players are playing and 0 players are searching lol whatever. 

To rule out the internet I ran the network status test (check good), booted up Starwars Battlefront and successfully loaded into an online game. To narrow it down to my psn tag, I tried to play on line madden head to head using my sons psn tag which is on a different ps pro account. It worked! That ruled out my PS4, my internet, and effectively narrowed it to my psn tag.

now this issue lies with the amount of money that I have spent on this game for online play this year, and in NO WAY am I willing to part with those items. The ea help tech support on staff Sunday via live chat were less than helpful suggesting I DMZ my router, and other than that wait for a specialist to get back to me.  Now mind you if I couldn't have connected to the online battlefront game or the madden online using my sons ps pro account that would be an option, but I do not see that as a viable fix. Please advise....disheartened gamer.

Message 6 of 31 (484 Views)

Re: No online head to head, CFM, or MUT online games...UHHH

★★★★ Newbie

im having the same problem and others are too. My question to you is which profile is the PSN Plus on? I would guess its on your son's profile.

 

Its only with Madden and the guy in the chat again was less than helpful. He insisted it was my connection, its not cause my other profile is fine, the one that has the psn plus on.

 

I think EA changed something, but no one knows.

Message 7 of 31 (467 Views)

Re: No online head to head, CFM, or MUT online games...UHHH

★★★★ Novice
Both accounts have the ps pro account he has a PS4 in his room and we have the family PS4 in the living room.

EA definitely did something yesterday at 10am. I was on playing then servers went down and haven't been able to play since!
Message 8 of 31 (462 Views)

Re: No online head to head, CFM, or MUT online games...UHHH

★★★★ Newbie

This is soooo frustrating!

 

Message 9 of 31 (456 Views)

Re: No online head to head, CFM, or MUT online games...UHHH

★★★★ Newbie
Im having the same problem and its frustrating, have they gotten back with what to do? Or any information on if the servers are banning certain accounts?
Message 10 of 31 (445 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help