Can't log in on Xbox One

by Espo718
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Original Post

Can't log in on Xbox One

★★★ Newbie

It says I already have an account but the email address is wrong it is @aol.com instead of being @gmail.com does anybody know how to fix?

Message 1 of 4 (138 Views)

Re: Can't log in on Xbox One

Community Manager

@Espo718

 

Please see the following Microsoft article for info on how to change your email address:

 

http://support.xbox.com/en-IE/my-account/microsoft-account/change-email-sign-in-for-microsoft-accoun...

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Message 2 of 4 (123 Views)

Re: Can't log in on Xbox One

★★★ Newbie

Its not my xbox email that's wrong, it's the email address that EA sports has associated with my gamertag is wrong

Message 3 of 4 (109 Views)

Re: Can't log in on Xbox One

Community Manager

@Espo718

 

In that case, log in to origin.com, click My Account and in the About Me section click Edit beside Basic Information to make the required changes.

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Message 4 of 4 (99 Views)