Re: Auction house not giving coins

by EA_Barry
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Auction house not giving coins

★★★ Newbie
I just sold 3 players, and it is not giving me my coins...it says auction closed when I select the player I sold....
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Re: Auction house not giving coins

Community Manager

@AnthonyDias1012

 

It may just take a while for the transaction to complete. Give it a full 24hrs and if after that time the coins have not appeared then contact us as below.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

Thanks.

barry.png

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Message 2 of 3 (542 Views)

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Highlighted

Re: Auction house not giving coins

Community Manager

@AnthonyDias1012

 

It may just take a while for the transaction to complete. Give it a full 24hrs and if after that time the coins have not appeared then contact us as below.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

Thanks.

barry.png
Message 2 of 3 (543 Views)

Re: Auction house not giving coins

★★★ Newbie
It has been 3 days still nothing...the below picture shows the transactions totaling a little over 100,000 coins...when i click to collect, it does nothing...anyway of addressing and crediting my account...this has become a bit of a inconvenience...
Message 3 of 3 (377 Views)