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my madden wont start its it cause my ea access ended

by rahmair
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my madden wont start its it cause my ea access ended

★★ Newbie

my trail ended with ea access and now my madden 16 wont start

Message 1 of 2 (127 Views)

Re: my madden wont start its it cause my ea access ended

Community Manager

@rahmair

 

I assume you owned the game before you had EA Access. Can you first try a full console power cycle as follows:

 

Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will power down.

Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

 

If that does not fix this for you then do contact us for assistance:

 

If required, click the following link to contact an Advisor: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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Message 2 of 2 (117 Views)

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