Help us improve Answers HQ! Take Survey No, Thanks

madden 16 wont load official roster

by wahoowa96
Reply

Original Post

Re: madden 16 wont load official roster

Community Manager (retired)

@Markuswesser @wahoowa96 @trickyvm2000 @nikolaikozlov @alreadyissues


Merged your threads with the main one. We're aware of the issue and working to resolve it as soon as possible. There's currently a workaround available for Xbox One, which is marked as a solution in the thread. For your convenience copying the workaround below:

 

  1. Go to Manage Game
  2. Select your name
  3. Delete all saved data
  4. Restart the console.

Warning: this will erase any locally saved Connected Franchise data.

 

Please note that this method may work only for some of the players.

 

 

Message 41 of 96 (2,952 Views)

Re: madden 16 wont load official roster

★★★★ Novice
I've already done this and it didn't work..I've tried everything people are suggesting.
Message 42 of 96 (2,941 Views)

Re: madden 16 wont load official roster

Community Manager

@Markuswesser Hi,

 

As the majority of players appear to be able to resolve this by following the current workaround, we would really like to get get as much detail as possible about what you are still experiencing.

 

  1. What is the exact error message that you encounter?
  2. Which platform are you on?
  3. What is your gamertag / PSN ID?

Cheers,

Nils

Message 43 of 96 (2,937 Views)

Re: madden 16 wont load official roster

★★★★ Novice
It will just sit at the "Loading Official-Roster please don't turn off ur xbox" and it will never actually load. I've waited at that screen for over an hour and it will never load. I'm on Xbox one and my gamer tag is MeTRo CH4OS.
Message 44 of 96 (2,910 Views)

Re: madden 16 wont load official roster

Community Manager
Thanks for the info. I will pass it on so that we can get this resolved.
Message 45 of 96 (2,902 Views)

Re: madden 16 wont load official roster

★★★★ Newbie

This didn't work for me at all 

Message 46 of 96 (2,898 Views)

Re: madden 16 wont load official roster

★★★★ Novice
When are you guys gonna get this fixed. All my other ea games work.....vary disappointing to still not be able to play.
Message 47 of 96 (2,871 Views)

Re: madden 16 wont load official roster

Community Manager

@Markuswesser Hi again,

 

We just had a very brief maintenance on all platforms in the last 2 hours. Did you try accessing the game since?

 

Cheers,

Nils

Message 48 of 96 (2,870 Views)

Re: madden 16 wont load official roster

★★★★ Novice
Nope that didn't fix it, still having the same problem. Nothing has changed.
Message 49 of 96 (2,840 Views)

Re: madden 16 wont load official roster

★★★★★ Newbie

I have the same problem since 26... i payed 100 euros for this game and now i cant play it...

Message 50 of 96 (2,828 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help