Help us improve Answers HQ! Take Survey No, Thanks

Re: Madden 16 xbox one - Stuck on "loading roster official"

by franchize713

Original Post

Re: not downloading roster

★★★★ Newbie

same thing happens to me

Message 71 of 96 (1,423 Views)

Madden 16 - Xbox One - Loading Roster Offical Error

★★★★ Novice

My madden 16 is failing to load...It gets to the title screen and continues to say 'loading rosters official...please do not turn off your system'...I have searched these boards and attempted many of the work arounds to no success...The game has been un & re-installed twice now and I have removed some files via xbox support...I purchased this bundle because of the inclusion of Madden but have been unable to play since I bought the system 10/03/2015...




Message 72 of 96 (1,439 Views)

Madden 16 xbox one - Stuck on "loading roster official"

★★★★ Newbie
I got the madden 16 xbox one bundle with it pre ordered before it came out and it worked fine during the trial and up till now but now everytime i try to get on i get stuck on the home screen and it says " loading roster official" the only way i can get on is by signing out of my xbox live account and going to madden without signing in and signing in if i try and go to MUT or something and it'll work fine until i try to play a game once i press start game it just gets frozen again please fix this
Message 73 of 96 (1,429 Views)


★★★★ Newbie

Game keeps freezing on main menu.  It doesn't go past "loading roster...".  I tried everything, even exchanging the game.  What works?

Message 74 of 96 (1,422 Views)

Re: Madden 16 xbox one - Stuck on "loading roster official"

★★★★ Newbie
I continue to have this same problem. And I have had the game for 3 days.
Message 75 of 96 (1,421 Views)

Re: not downloading roster

★★★★ Novice

Can we please get some sort of acknowledgement or response from ea...this has been an issue for a week and a half for myself and longer for many others...

Message 76 of 96 (1,392 Views)

Re: not downloading roster

★★★★ Novice

I've noticed something. I bought a different game which was non EA related and it connects online with no problems. It's only EA related games that does this. Just stay away from EA games!!! 

Message 77 of 96 (1,383 Views)

Re: madden 16 wont load

★★★ Newbie

Xbox1         digital     verizon fios    delaware  wireless


Want my money back

Bought it from you  ea acess



Message 78 of 96 (1,319 Views)

Re: madden 16 wont load

★★★★ Newbie

Thank you so much for the tip! It worked for me!

Message 79 of 96 (1,289 Views)

Re: not downloading roster

★★★★ Newbie
My madden 16 on Xbox one is still unable to download roster official. EA has done nothing to help. I have exchanged the game disk, factory reset my xbox, reinstalled the game, deleted it everywhere and it still will not work. The updates don't resolve this issue. I spent $60 for a game that stopped working after 6 days.... Thanks EA.
Message 80 of 96 (1,217 Views)


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help