I get this same error and the game can;t be fixed. I made sure to leave my 1 star review on Amazon and filed for a refund claim. This game is garbage and EA's customer service is a joke. I'm never buying another product of theirs again. Be sure to tell everyone you know not to buy this game or anything else from EA.
Check this out. The last time EA tried to pass off something that didn't work they had to pay out a class action. http://kotaku.com/the-madden-class-action-settlement-triples-its-payout-t-473344725
maybe we need to start one to get them money we paid for this hunk of junk. I want my $80 back.
I've never seen a time in my life where we would catch so much hell just to play games. I've already given up on the play online feature. I've hadn't played online yet.
i bought a 25 dollar microsoft gift card and for the hour i played before this happened i bought some packs and it did this and im afraid it will just be a waste of money because this glitch happened and i wont have my people i got out my packs or anything like that
As usual!! We shouldn't have to go through all of these so-called fixes just to play a game online!! Setting ports on every damn game are you serious??? Never will buy another EA game again!!!
Issue investigation request:
We would like your assistance with our investigation into this issue. If you are willing to work directly with us on this then please post the following info:
Your assistance is greatly appreciated.
There's no kind of way I can make my Xbox one a wired connection and I'm also on a free trial of Xbox live gold. I don't know if that would make a difference for online game play as it pertains to the Xbox gold trial.