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how do I log into a different EA account on Madden

by colinjameswhite
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how do I log into a different EA account on Madden

★★ Novice

Years ago, my friend logged into his EA account on my xbox. When I transferred over to xbox one the account history stayed. Now that I have my own EA account I would like to put it onto my xbox but it seems that there is no option to log out or change the username/email of the account when I start up Madden 16. I am extremely disappointed due to the fact that I cannot participate in online features like Ultimate Team until I log into my EA account. 

Message 1 of 28 (104,251 Views)

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Re: how do I log into a different EA account on Madden

Community Manager

@HUMDUDE 

 

We recommend posting questions around Apex Legends here: https://answers.ea.com/t5/Apex-Legends/ct-p/apex-legends-en

 

If you want to log into a different EA ACCOUNT you just need to login to one of our games from a different Gamertag or PSN ID (if you're on console). You can only have one Gamertag/PSN ID linked to an EA account.

Here is how to find out what email address is linked up to the EA account that has your Gamertag synced.

  1. Find it by going into one of our games. https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/
  2. Visit Help.EA.com and sign in using the Microsoft or PlayStation Network login button. Then, click on Accounts at the top and Change Email Address. It should display there.

Don't have access to that email anymore?

No sweat! Just fill out this account recovery form and one of our Advisors will contact you shortly with information on updating your account details.

Account Recovery Form: http://bit.ly/EA_Account_Recovery

 

I'm going to be locking down this post since it's rather old and this is is the solution. If this wasn't clear enough and you still need help please create a new post or reach out to our Live-Support team for any additional assistance around account creation or account recovery. 

Click here to speak with an EA Advisor

/Blueberry

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Message 28 of 28 (8,066 Views)

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Re: how do I log into a different EA account on Madden

Community Manager

@colinjameswhite

 

You need to link your console account to your EA account, information on this can be found here:

http://help.ea.com/en/article/linking-your-origin-account-with-your-psn-id-and-gamertag/

You may be having trouble importing your XBox Live Gamertag or Playstation Network info if it is linked to an account other than your main EA account.

To recover or make changes to your XBox Live Gamertag or PSN ID, be sure to contact an EA Game Advisor : http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact us please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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Message 2 of 28 (104,178 Views)

Re: how do I log into a different EA account on Madden

★★★ Newbie

I can't change my password for my ea account I started on my new downloaded game NBA 16 live when I downloaded NFL 16 I had to put in my password but I forgot it how can I fix this please help!!?!!


@colinjameswhite wrote:

Years ago, my friend logged into his EA account on my xbox. When I transferred over to xbox one the account history stayed. Now that I have my own EA account I would like to put it onto my xbox but it seems that there is no option to log out or change the username/email of the account when I start up Madden 16. I am extremely disappointed due to the fact that I cannot participate in online features like Ultimate Team until I log into my EA account. 


 

Message 3 of 28 (100,785 Views)

Re: how do I log into a different EA account on Madden

★★ Novice
Whenever I start up my madden 18 it’s asks me to login to an account, I have no idea how that account got there, now I cannot do MUT or any online things because there is no option to log out
Message 4 of 28 (70,392 Views)

Re: how do I log into a different EA account on Madden

★★ Novice
How to do I put my new ea account into my game when there is already one?
Message 5 of 28 (70,390 Views)

Re: how do I log into a different EA account on Madden

★★★★ Newbie

Same

Message 6 of 28 (70,341 Views)

Re: how do I log into a different EA account on Madden

★★★★ Newbie

same

Message 7 of 28 (69,550 Views)

Re: how do I log into a different EA account on Madden

★★★ Newbie

i have the same issue 

Message 8 of 28 (69,214 Views)

Re: how do I log into a different EA account on Madden

★★★★ Newbie
Did u find out how
Message 9 of 28 (68,268 Views)

Re: how do I log into a different EA account on Madden

★★ Novice
I've been talking online to support for hours after I call and get it handled tomorrow I will write down step by step how to do it so we can all get this fixed because holy * is it annoying.
Message 10 of 28 (68,218 Views)

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