Do you have a fix for this? I dont have access to the email set up on my old account and EA is zero help. The keep denying my access.
Barry, your responses don’t give any actual solutions to our questions. On Madden there is no option to change the account that is being used. The email I was using no longer exists and I don’t know the password to get in, so that account is unusable. I created a new ea account, but there is no way to use that one instead of the one that is already pre entered in the madden log in. This is a simple question that you guys keep skipping around the answer to and giving “solutions “ that provide nothing. Either make the problem easier to solve or give an actual solution
This absolutely does work! Even works with Fifa 19 demo. I deleted any saved data attached to Madden 19, opened Fifa 19 demo let it load, then opened Madden 19. Thanks so much man, EAs customer service is a horrific warzone. No one there has any idea what is happening.
We recommend posting questions around Apex Legends here: https://answers.ea.com/t5/Apex-Legends/ct-p/apex-legends-en
If you want to log into a different EA ACCOUNT you just need to login to one of our games from a different Gamertag or PSN ID (if you're on console). You can only have one Gamertag/PSN ID linked to an EA account.
Here is how to find out what email address is linked up to the EA account that has your Gamertag synced.
Don't have access to that email anymore?
No sweat! Just fill out this account recovery form and one of our Advisors will contact you shortly with information on updating your account details.
Account Recovery Form: http://bit.ly/EA_Account_Recovery
I'm going to be locking down this post since it's rather old and this is is the solution. If this wasn't clear enough and you still need help please create a new post or reach out to our Live-Support team for any additional assistance around account creation or account recovery.
Click here to speak with an EA Advisor