February 2016
Please make contact with an EA Game Advisor for assistance. Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
November 2015
@oldpottie Does the issue persist? If so, can you try shutting down your console, then checking again after a restart. Also ensure that you accept any OS updates.
Thanks.
February 2016 - last edited February 2016 by EA_Barry
This is your lame response? Reboot? Are you kidding me/us? [Comment Removed - Admin.]
February 2016
Please make contact with an EA Game Advisor for assistance. Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
January 2018
February 2018
May 2020
I have this same problem but with Alex legends and it is so annoying