Switch email

[its_crystal2]

I created an ea account years ago with my parents email when they were with cox. We have now switched to at&t and can not receive emails from the cox account and I can not remember my password for my ea account. Is there any way I can change the email on my Xbox so I can play madden online? 

[EA_Blueberry · Accepted solution]

Hi @its_crystal2

If you're still in need of updating the email address on your account we'll need you to contact our Live-Support team so they can help verify account ownership with you.

Click here to contact an EA Advisor.

[EA_Blueberry · Accepted solution]

Hi @its_crystal2

If you're still in need of updating the email address on your account we'll need you to contact our Live-Support team so they can help verify account ownership with you.

Click here to contact an EA Advisor.