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Re: Switch email

by eablueberry
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Switch email

★★★★ Newbie

I created an ea account years ago with my parents email when they were with cox. We have now switched to at&t and can not receive emails from the cox account and I can not remember my password for my ea account. Is there any way I can change the email on my Xbox so I can play madden online? 

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Re: Switch email

Community Manager

Hi @its_crystal2

If you're still in need of updating the email address on your account we'll need you to contact our Live-Support team so they can help verify account ownership with you.

Click here to contact an EA Advisor.

/Blueberry

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Message 2 of 2 (286 Views)

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Highlighted

Re: Switch email

Community Manager

Hi @its_crystal2

If you're still in need of updating the email address on your account we'll need you to contact our Live-Support team so they can help verify account ownership with you.

Click here to contact an EA Advisor.

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 2 of 2 (287 Views)

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