August 2015 - last edited January 2016
Below you will find multiple questions you may have and to get the answers to them simply click on the spoiler tag under each subject.
We will update this thread regularly to provide you with the latest information.
1 - Stuck in the loading screen on Xbox One
Madden NFL 16 requires a secure account for successful multiplayer. Sign in to your account on Origin.com. Go to My Account, then Privacy Settings, then Security to update your security question and turn on login verification.
Then, return to your console. You could be experiencing an issue of a corrupt save that is on both your console and in the cloud. Follow these steps to fix the issue:
2 - Haven't received purchased points
3 - Madden Ultimate Team Rewards showing "0 packs opened":
4 - Endless loading screen after pressing Square or X in Auction House menu (PS4):
5 - Confirm button does not function in the stadium upgrade menu within Connected Franchise mode:
6 - Unable to tell which friends are online in MUT (PS3):
When you choose the "play vs friend" option within Madden Ultimate Team, you will see a list of all of your friends that play, but it does not indicate whether they are online or not. We are aware of this issue and working on a fix.
7 - Reassigning controller ports during play (PS3):
8 - Downloading Community Files - "An error has occurred while downloading the file. Please try again." - Status: Acknowledged
Issues confirmed as resolved:
Madden 16 - Unable to download roster update or tuning data (stuck on "loading roster official") - Status: Fixed / Workaround available
We are aware that some players were unable to play online due to being unable to download the roster update or tuning data.
We have fixed this issue and you should be able to download the updates without any problems. If you're still getting an error, restart your console.
If you that still does not help and you are on Xbox One, try the steps below:
Warning: this will erase any locally saved Connected Franchise data.
Updated with the latest info from EA Help: Madden NFL 16 troubleshooting and common questions