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Never received MUT rewards

by pplnvr4get
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Never received MUT rewards

★★ Novice

After signing up for MUT rewards, I never received any mut rewards codes for the 3646 packs that I opened. Even after signing up, on Madden I didn't receive the loyalty badge for signing up, or winning 50 head to head games on ultimate team (won 87). I have checked my email, but have never received any emails with codes or anything of the sort. I want to sort this out so that the same thing doesn't happen for Madden 17, which I already have 103 packs opened. I would appreciate any help with this thanks.

Message 1 of 5 (6,205 Views)

Accepted Solution

Re: Never received MUT rewards

Community Manager

@pplnvr4get

 

We need an Advisor to look more closely at this for you. Please make contact with an EA Game Advisor as below:

 

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

 

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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Message 2 of 5 (8,307 Views)

All Replies

Re: Never received MUT rewards

Community Manager

@pplnvr4get

 

We need an Advisor to look more closely at this for you. Please make contact with an EA Game Advisor as below:

 

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

 

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 2 of 5 (8,308 Views)

Re: Never received MUT rewards

★★★★ Novice
I opened up 1500 and nothing
Message 3 of 5 (5,754 Views)

Re: Never received MUT rewards

★★★ Newbie
Yeah I've been asking them for months ea are crooks and pos
Message 4 of 5 (3,479 Views)

Re: Never received MUT rewards

★★★★ Novice

From what I was told by EA is that the program has changed and no rewards are given for opening packs. The rewards were replaced by completion of solo's and challenges; then you will receive the MUT reward.

 

Message 5 of 5 (3,319 Views)

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