Help us improve Answers HQ! Take Survey No, Thanks

Madden is garbage with the EA server connection issue

by spatekmorrow
Reply

Original Post

Highlighted

Madden is garbage with the EA server connection issue

★★★★ Newbie
Total garbage I have tested my internet speed and I'm hard wired but this stupid madden liked to lose connectivity to the EA servers after playing a game and either only seconds left or it doesn't even tell u until after when it says 0 for what u have won. My speeds are consistent as I work from home and have to provide stability reports for my job on the regular. I'm starting to be sorry I actually bought madden again after 6 years of not buying it. Fix it EA and give me all my contracts and awards you should be able to track it. I have bought in game packs as well now I don't want to play ur unstable garage and will be out $150 really get real. ADH_MOR on the PS4 see how many times you have jacked me and probably lotsa others as well
Message 1 of 7 (620 Views)

Re: Madden is garbage with the EA server connection issue

★★★★ Newbie
I have just beat the same game 4 times in a row every time obviously I'm connected or it wouldn't start but it drops sometime during the game and let's me know after the game is over. Total unforgivable garbage EA. I have 28.7 down Mbps and 3.4 up Mbps hard to get much better of a connection on. Ps4 running old network architecture so is it just not designed to work right and you don't just want to tell everyone ? Here's the pics for the 4 th win in a row so I have to pay for contracts but I don't get the 4 wins thanx EA
Message 2 of 7 (608 Views)

Re: Madden is garbage with the EA server connection issue

★★★★ Novice
i'm sick of losing games due to losing connection to madden servers
Message 3 of 7 (494 Views)

Re: Madden is garbage with the EA server connection issue

Community Manager

Hi @1slackerbeme

 

I know it can be rough to lose games to disconnections and we're always here to help do what we can to keep you connected.

We have some great steps in this article that are worth taking a look at. They fix this for most of our players out there. Hope it helps you out.

 

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 4 of 7 (471 Views)

Re: Madden is garbage with the EA server connection issue

★★★★ Novice
there is nothing wrong with my connection, battlefield v has no issues...only madden. however, since i wrote about it i've had no problems. hmmm. but thanks
Message 5 of 7 (465 Views)

Re: Madden is garbage with the EA server connection issue

Community Manager

Thanks for the follow up @1slackerbeme

 

Battlefield V and Madden do not share the same servers, so it's entirely possible to have a strong connection to one while encounter issues with the other. There might be a hiccup in the current connection you have to the Madden servers, so a simple reboot of the modem and router can generally correct that.

We do have listed port numbers for specific game titles. If you're familiar with your router's admin settings it's encouraged to make sure these port listings are opened for better connectivity.

 

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

 

We're always here to help and I apologize if it's caused you to get upset. It's our job to make sure you're having fun with our games.

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 6 of 7 (460 Views)

Re: Madden is garbage with the EA server connection issue

★★★★ Novice
since we last spoke server dropped me 3x in 1 hour and 1/2. i 'll check settings on router. thanks
Message 7 of 7 (447 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help