I'm having the exact same problem. I suddenly can't access a franchise that I have been playing for 2 years, but can create and access a new one. I get the same error message that you are getting. Any solutions??
EA getting this same error msg. Feel for you guys. Tried some stuff suggested here. No help. Please help a brother out EA. Love this game. Have fun and looking fwd to making my play off run. Please any solutions ?