MUT not connecting to xbox live madden 19

[sdmarmolejo16]

• I am trying to play online mut but it's trying to get me to purchase Xbox live, which I have a year membership already. Anyone know how to fix this so I can play h2h?

[EA_Cade]

@sdmarmolejo16 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?

[SpeedWave12]

No that did not work. Please let me know what else to try soon.

[EA_Cade]

@SpeedWave12  The account linked to your Origin ID doesn't have Xbox Live Gold.