Help us improve Answers HQ! Take Survey No, Thanks

Re: EA security codes by text message

by thouser27
Reply

Original Post

EA security codes by text message

[ Edited ]
★★★★ Newbie

I received multiple text messages from this (+[Removed - Admin.]) phone number. The texts say "Your EA security code is: ....." With of course a different number each time, is this a valid EA phonenumber or not? I normally receive my codes by mail and I didn't request those codes I got by text, please help.

Message 1 of 6 (8,799 Views)

Re: EA security codes by text message

[ Edited ]
★★★★ Newbie

I have had this too and sometimes it is in a language like Russian?

Message 2 of 6 (8,458 Views)

Re: EA security codes by text message

Community Manager

@Minimed78@clone1x

 

Never trust unsolicited communication especially when it purports to relate to your account security.

 

Do not click any links and you should never input your account details after clicking on a link in an unsolicited text/email etc.

 

Please see the following article for information on how to maintain your account security.

 

http://help.ea.com/en/article/how-to-maintain-account-security/

 

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 3 of 6 (8,448 Views)

Re: EA security codes by text message

★★★★ Newbie
So what happens when it's a real text from EA and you didn't request it but it's on a Sunday so NO ONE IS AT THE CALL CENTER..... does the hacker just win?
Message 4 of 6 (5,310 Views)

Re: EA security codes by text message

★★★★ Novice

Mine are also Russian 

Message 5 of 6 (1,223 Views)
Highlighted

Re: EA security codes by text message

★★★★ Novice

These are second verification text from EA but in Russian. 

Message 6 of 6 (1,222 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help