Re: EA security codes by text message

by Minimed78
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Original Post

EA security codes by text message

[ Edited ]
★★★ Newbie

I received multiple text messages from this (+[Removed - Admin.]) phone number. The texts say "Your EA security code is: ....." With of course a different number each time, is this a valid EA phonenumber or not? I normally receive my codes by mail and I didn't request those codes I got by text, please help.

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Re: EA security codes by text message

[ Edited ]
★ Novice

I have had this too and sometimes it is in a language like Russian?

Message 2 of 8 (16,683 Views)

Re: EA security codes by text message

Community Manager

@Minimed78@clone1x

 

Never trust unsolicited communication especially when it purports to relate to your account security.

 

Do not click any links and you should never input your account details after clicking on a link in an unsolicited text/email etc.

 

Please see the following article for information on how to maintain your account security.

 

http://help.ea.com/en/article/how-to-maintain-account-security/

 

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Re: EA security codes by text message

★★★ Newbie
So what happens when it's a real text from EA and you didn't request it but it's on a Sunday so NO ONE IS AT THE CALL CENTER..... does the hacker just win?
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Re: EA security codes by text message

★★ Novice

Mine are also Russian 

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Re: EA security codes by text message

★★ Novice

These are second verification text from EA but in Russian. 

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Re: EA security codes by text message

★★★ Newbie
@thouser27 I’ve had those too for the past few weeks. The language is Russian and it’s an EA verification code.
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Re: EA security codes by text message

Community Manager

This post is originally from 2015 so I'll be locking it down to avoid any more necroposting.

 

Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example. 

 

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Locked out of my EA account

https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

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