Game won't open (origin)

by priyapiggle
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Original Post

Game won't open (origin)

★★★ Newbie

Hello - I can't load the game, please help. It's been a while since I played so not sure when the issue started. I fully updated the game yesterday, and have no mods or cc installed. I click to open the game in origin, the game shows up briefly in my task bar, then disappears. No error message. I am playing on a macbook. I have tried repairing the game, and also downloaded the free my first pets stuff dlc to see if this would interrupt the problem, but I still can't open the game. My macbook is healthy and has no problem with any other function/application. 

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Re: Game won't open (origin)

★★★ Newbie

Also I've tried turning my macbook on and off, and restarting Origin! x

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Re: Game won't open (origin)

@priyapiggle 

 

On Macs it's called the Dock, not task bar Standard smile

 

Can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Try a complete new clean Sims 4 folder and see if it launches - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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