April 2022
Thanks again. I’ve just tried that and it’s still not working 😩
thanks
April 2022
Thanks again for trying. At this point, I'd like you to contact an advisor. It's possible this is an account-related issue. To get in touch with support, message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Can you let me know how it goes? I'd love to find out what resolves this.
May 2022
I'm having the same issues game freezes at title screen I have tried everything I'm on xbox series x
May 2022
I'm having the same issues froze at loading screen since I bought it on xbox series x
May 2022
Game won't load pass title screen its just frozen I've tried everything I'm on xbox series x
May 2022
Hello, @80sbabyll
If what I suggested in this thread isn't helping, please contact an advisor as I advised in my last post. Thanks!
September 2022
Unfortunately none of the suggestions has worked for me. Tried everything and requested refund.
I don't understand why this cannot be fixed by a patch and as a user it is my responsibility to contact support for an "account issue", that, no other game I've purchased has ever encountered.
September 2022
Do you happen to have a headset plugged into the controller? If so, try unplugging it and see if that helps.
September 2022
I only have HDMI and the power cable plugged in.
The workarounds suggest there is something on the xbox side that is buggy. IMO either
September 2022
Try deleting the personal saved data for Lost in Random. It's possible you could lose your progress for this game though. Press the Guide button and then highlight the Lost in Random tile. Then, hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this. Let me know what happens. Thanks!