Re: Lost my skins and characters today.

by EA_David
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Original Post

Lost my skins and characters today.

★★★ Newbie

I logged on about an hour ago and all my skins and characters were gone. Does anyone know if theres anything i can do to get them back?

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Re: Lost my skins and characters today.

Community Manager

@primegamer420 Hi, it sounds like there might have been an account mixup. Are you on PC? Can you try logging in with any alternative account details that you may have?

If you have no luck with this, you can reach out to support, they can help with tracking down accounts. 

 

https://help.ea.com/en/contact-us/

Thanks. 

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