Trying to play online
by Silux15Original Post
Trying to play online
Every time I try to play online I get the message to reset my password. I have reset it countless times and yet I still keep getting this message. It’s really frustrating, I’m trying to play with my friend but this is preventing me.
Accepted Solution
Re: Trying to play online
Hi @Silux15 I would recommend trying to reset your password at help.ea.com
If you continue getting this message, or other account-related ones reach out to our support team. They can take a further look at your account and check what may be causing this.
- EA Help website - Live Support (Phone, Chat, Email)
- Twitter - Select the message icon to get assistance
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
All Replies
Re: Trying to play online
Hi @Silux15 I would recommend trying to reset your password at help.ea.com
If you continue getting this message, or other account-related ones reach out to our support team. They can take a further look at your account and check what may be causing this.
- EA Help website - Live Support (Phone, Chat, Email)
- Twitter - Select the message icon to get assistance
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
