There Is No Download Button

[zKajMaxi]

I try to download games but there is no download button

[EA_Illium · Accepted solution]

Hey @zKajMaxi Can you try the following in case EA App is having an issue connecting fully?

• Connection and Advance Connection Guides 
• Check any security (like an AV or Firewall) on your device that may block communication
• Check your modem/router settings for anything that handles network traffic that may be causing an issue
• Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

[EA_Illium]

Hi @zKajMaxi Can you try to recover the EA App, through the menu on the top left? 

[zKajMaxi]

it didn't work

[EA_Illium · Accepted solution]

Hey @zKajMaxi Can you try the following in case EA App is having an issue connecting fully?

• Connection and Advance Connection Guides 
• Check any security (like an AV or Firewall) on your device that may block communication
• Check your modem/router settings for anything that handles network traffic that may be causing an issue
• Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)