It takes two: my friend gets error code 401-fa2

[SuperBanjo]

Hello,

I am having the same problem. I can't even login via the It Takes Two software, it just gives me this same error and to reset my password. I do just that, but nothing changes. What should I do?

[True_Orleon]

Same here Just the same as the rest of people in the thread are explaining

[SuperBanjo]

I created a detailed case just now, and will keep this thread up-to-date if I learn anything.

[King10Totti]

@EA_Darko still the issue is there with no clear solution.

[KParrott_]

@Brendyn20 I know how to do it! Ignore @EA_Darko they’re useless! Go onto your EA account and unlink your Xbox account. Once you’ve done that, click online play and it’ll stop asking for a password and let you log in.

[EA_Darko]

Just in case you are not aware of the risks of unlinking your accounts @KParrott_: https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

Darko 

[OwlSpirit1]

We have exactly the same problem in It Takes Two with my girlfriend, “unable to connect to the EA servers” on Xbox Series S (result code: 401-fa2). Still no solution from EA. 

How can we connect her Xbox account to her EA account? we checked and it seems that the problem lies there.

[mariobert98]

@Brendyn20 Me too