March 2022
I just tried to invite my friend to online mode for the first time. I have the full game bought, he has the friend pass. I invited him to play, but when he tries to join he gets the error message (as seen in the attachment). We retried inviting/joining several times, the 'self-resolve' solutions didn't work and we didn't find any solutions to this on here or the internet either. We don't even understand what this error means ...
Solved! Go to Solution.
March 2022
Hi @knedl_alt To confirm as the message says have you reached out to our support to look into your account further?
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March 2022
Same issue here.
I had been playing with a friend who owns the game for 8 hours. Suddenly the next da this error prevents me from joining their online session. It has been two days and it still won't work.
March 2022
March 2022
Hi @knedl_alt To confirm as the message says have you reached out to our support to look into your account further?
EA Help on Twitter
Live-Support
https://help.ea.com/en/contact-us/
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
March 2022
October 2022
Hi i've been working my way through the same issue with the friend's pass i downloaded from steam and the only helpful solution that works for me is from a reddit user slider6996 posted 7 months ago. "Uninstall Origin and then if u have the Trial/pass version of It takes two launch it through steam WITHOUT origin installed and it will trigger installing origin from launching and for whatever reason that fixed the issue for me... cause i uninstalled origin before and reinstalled it but that didnt fix it, i assume any game in steam that forces install of origin would work.".
Hope this helps for those who downloaded the friend's pass through steam.
March 2023
this was the resolution for me, thank you so much for your help! saved me from getting yet another unhelpful hour of chat support from ea
i swear i have to reach out to ea about issues more than any other business in my life
October - last edited October
Super late to the party but THIS IS THE SOLUTION, this should be on top of the Google search page.
Thanks for posting this, you are much more helpful by those EA supports.
One of them told me to buy full access for both accounts, another one told me to ask Steam, for an issue with EA's game.