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My problem with buying from inside the game

by algntl2010
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Original Post

My problem with buying from inside the game

★★★★ Novice

I use the iPhone to play and I downloaded the game on the iPad and now I can not buy from within the game What is the solution please help me

Message 1 of 10 (388 Views)

Re: My problem with buying from inside the game

EA Community Manager

Hi @algntl2010,

 

Please could you PM me your User ID so can take a look at this?

 

Cheers

Dave 

Message 2 of 10 (364 Views)

Re: My problem with buying from inside the game

[ Edited ]
★★★★ Novice

Yes please I want solution to this problem
(Edited out your User ID)

Message 3 of 10 (314 Views)

Re: My problem with buying from inside the game

EA Community Manager

Hi @algntl2010,

 

Thank you for providing this, i have sent it onto the Team to investigate!

 

Cheers

Dave 

Message 4 of 10 (295 Views)

Re: My problem with buying from inside the game

★★★★ Novice
( If you find interest and react in your problem make sure you are in the right place )
thanks bro i’m vere happy ☺️
Message 5 of 10 (287 Views)

Re: My problem with buying from inside the game

[ Edited ]
★★★★ Novice

Hi, maybe this will help.  Try the purchase from the original device for now.  Sometimes it takes a bit for it to work when you switch devices. It’s the device not the game that is the problem . Just wait a few days and try again.  Just purchase and then when it is completed on the original device simply log back on, on the iPad, and it will be there.  -Apache 

Message 6 of 10 (279 Views)

Re: My problem with buying from inside the game

★★★★ Novice
‏Thank you brother for your response and I am very happy to interact with me
‏Yes, the problem exists between the game and the Devices and must be repaired
Message 7 of 10 (267 Views)

Re: My problem with buying from inside the game

★★★★ Novice

To this time there is no solution guys 😔

Message 8 of 10 (226 Views)

Re: My problem with buying from inside the game

EA Community Manager

Hi @algntl2010,

 

Just to expand on @Apache512 answer.

 

This can happen if you are trying to buy something on a device that the Iron Force account you are using was not created on. If you still have the device your Iron Force account was created on you should be able to make purchases without any issues.

 

Cheers

Dave 

Message 9 of 10 (214 Views)

Re: My problem with buying from inside the game

★★★★ Novice
to now , i can not do that
i tried without benefit
thanks bro
Message 10 of 10 (198 Views)

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