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Re: Missing crystal + Afterglow

by Osullivan36
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Original Post

Missing crystal + Afterglow

★★★★ Novice

Hi There

i bought red afterglow for one month and chillingo took 1080 gemstones but didn’t received red afterglow And still not loading!!

please refund me or help different way?!!!

thanks

Message 1 of 6 (283 Views)

Re: Missing crystal + Afterglow

★★★★ Apprentice

Which OS is this? In any case we can’t do much here, but you should contact support and have them investigate.

Message 2 of 6 (259 Views)
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Re: Missing crystal + Afterglow

★★★★ Novice

Yes iOS, 

and I already asked them to investigate but unfortunately they don’t help me ?

and they just asked me about real cash money 🤑 

Message 3 of 6 (256 Views)

Re: Missing crystal + Afterglow

EA Community Manager

Hi @Osullivan36,

 

You should be able to re equip

 

If you contact support on the link below and let them know your Iron Force User ID and the date + rough time you purchased the AfterGlow they should be able to investigate this for you. If you've done this and not received a reply please PM me and i will see what the hold up is.

 

https://help.ea.com/en/iron-force/iron-force/

 

Cheers

Dave 

Message 4 of 6 (233 Views)

Re: Missing crystal + Afterglow

★★★★ Novice
@EA_DaveRF10
Hi Dave I pm you
Thanks
Message 5 of 6 (198 Views)

Re: Missing crystal + Afterglow

★★★★ Novice

Hi Dave?

i didn’t heard anything from you?

thanks

Message 6 of 6 (143 Views)

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