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By mistake click on fornax button

by Devpravin
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By mistake click on fornax button

[ Edited ]
★★★★ Novice

My friend start serpan run date 26 /11/2017,he save diomonds before 3years, but by mistake he enter the fornax tab and it's buy, can you please take fornax and refund the diomonds for his serpan run.

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Re: By mistake take T6

[ Edited ]
Community Manager
Unfortunately we are unable to reverse accidental purchases.

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Message 5 of 11 (2,399 Views)

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By mistake click on fornax

[ Edited ]
★★★★ Novice

In previous i send a question for buying tank by mistake use of Diomonds can EA back his diomonds against tank.

Message 2 of 11 (1,288 Views)
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By mistake take T6

[ Edited ]
★★★★ Novice

In previous i send a question for buying tank by mistake use of Diomonds can EA back his diomonds against tank.

Message 3 of 11 (1,311 Views)

Re: By mistake take T6

Community Manager

@Devpravin

 

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Message 4 of 11 (1,268 Views)

Re: By mistake take T6

[ Edited ]
Community Manager
Unfortunately we are unable to reverse accidental purchases.
Message 5 of 11 (2,400 Views)

Re: By mistake take T6

★★ Guide

Unable or unwilling?

Message 6 of 11 (1,220 Views)

Re: By mistake take T6

[ Edited ]
★★★★ Novice

Why did you leave option for accidents in your game? It's because of your carelessness and ignorance when developing the game this terrible incident happened. I lost my 3 years of hard work on your game. 6000 gems lost just before getting a serpens. Why would I buy a fornax when I had enough gems to buy centurus sagita and serpens?

Why are you guys mixing up my case with other people who buys and then changes decision. You guys are just acting like children and pretending to not understanding.

You know this is totally unfair. And yet you guys kicking me around like a football.

If you don't have a system to correct your mistakes in the game why don't you just stop wining and make that system.

What are all those updates for if you don't update your system to support your customers better.

Is the game about supporting customers and entertaining people? Or is it about just making their life miserable and keep filling up your pockets with their money?

I revolt against your mistreatment.
I demand my legal rights.
Either give me my 6000 gems back or take the rest of the 3000 gems I have and give me the serpens I was about to buy.

Stop just sitting around and do some work which are being paid for. You are getting paid with our money but yet destroying our life.

Please take my case into special consideration and do some justice.

[Video removed - CM]

Message 7 of 11 (1,135 Views)

Re: By mistake click on fornax

★ Guide
How come you don’t build into the game a confirm of purchase like for other buys????
Message 8 of 11 (1,127 Views)

Re: By mistake click on fornax

★★★★ Novice
Definitely. That's what I am saying. They are just trying make more and more people fall into their trap. It's a one of the loopholes they intentionally kept in the game. To Rob people.
Message 9 of 11 (1,120 Views)

Re: By mistake take T6

[ Edited ]
★★★★ Novice
Why you didn't add any confirmation buttons in this game.
Message 10 of 11 (1,098 Views)

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