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Buying Elite Time don’t work

by john4876
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Buying Elite Time don’t work

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When trying to buy elite time it don’t work takes my fund but doesn’t give me my elite time
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Re: Buying Elite Time don’t work

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Update rebooted iPad hard reboot contacted apple support. Deleted and reinstalled the app been in emails all day with EA sports and finally it works not even sure why

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Re: Buying Elite Time don’t work

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Update rebooted iPad hard reboot contacted apple support. Deleted and reinstalled the app been in emails all day with EA sports and finally it works not even sure why

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Re: Buying Elite Time don’t work

Community Manager

@john4876 I had a look at your account and you last contact with EA support was over a month ago. Do you happen to have multiple accounts which could cause the issue you are having with Elite Time, you may be buying it on one account and then trying to play on a different account?

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Re: Buying Elite Time don’t work

[ Edited ]
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In most cases as op is saying, most of the time they buy elite time, not activate elite time, big difference.

its difficult to see elite time increase do to the bar slide.  Where activeate elite time shows by days increased under the name 

 

as others have also said, closing and logging bac in will update.

 

the othe issue is insufficient funds clause but not having enough funds to “cover the tax”. This will cause incomplete transaction, but should give a measage to the transaction.

 

send a copy of the reciept to EA support for the purchase.  No reciept means no purchase was made.

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Re: Buying Elite Time don’t work

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Well I got a separate account to communicate here as you banned my primary account not ever sure why but that’s it

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Re: Buying Elite Time don’t work

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Don’t worry doc I got plenty of funds in my account. 

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Re: Buying Elite Time don’t work

★★★★★ Guide

I’m sure you have suffient funds John, just part of my overall reply.

Hope all works out for you.


@john4876 wrote:

Don’t worry doc I got plenty of funds in my account. 


 

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