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ElhaSims
Hero+
2 years ago

Re: Hola

Hola  @TGH_Scar 

Antes de nada bienvenid@ al foro.
Siento que estés teniendo problemas para abrir el juego.

Disculpa las preguntas, pero para ayudarte necesito algo de información:

  • ¿ Alguna vez has logrado jugar a los Sims 4?
  • ¿ Te pasa con otros juegos que tengas desde EA app?

Sin más información, te recomiendo que realices los siguientes pasos:

  1. Es aconsejable, que la EA app no  arranque al  inicio de encender tu pc, asegura te en tenerla desactivada.
    Dando a Windows + I, se abrirá la Configuración,  da al apartado Aplicaciones >> Inicio. Aquí puedes ver una lista con todos los programas que están configurados para iniciar sesión automáticamente al arrancar el PC:
    • Si estuviera activada, desactivar la, y reiniciar el pc.
    • Y cuando inicies, Entra en EA app iniciando sesión manualmente.
  2. Así como, Desactivar temporalmente o añadir a excepciones EA app/y el juego los Sims 4
  1. Limpia la caché de la EA app (como indico aquí) Asegurate , que desde el administrador de tareas este cerrado el proceso EA Background Service ( Botón derecho sobre la Barra de tareas>>Administrador de tareas) 
  2. Reinicia tu PC y ejecuta la EA app como Administrador
  3. Repara el juego (como indico aquí)
  4. Intenta ejecutar el juego de nuevo

Cuéntanos como ha ido, por favor.

Un saludo 😊

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Hola  @TGH_Scar 

Antes de nada bienvenid@ al foro.
Siento que estés teniendo problemas para abrir el juego.

Disculpa las preguntas, pero para ayudarte necesito algo de información:

Sin más información, te recomiendo que realices los siguientes pasos:

  1. Es aconsejable, que la EA app no  arranque al  inicio de encender tu pc, asegura te en tenerla desactivada.
    Dando a Windows + I, se abrirá la Configuración,  da al apartado Aplicaciones >> Inicio. Aquí puedes ver una lista con todos los programas que están configurados para iniciar sesión automáticamente al arrancar el PC:
  2. Así como, Desactivar temporalmente o añadir a excepciones EA app/y el juego los Sims 4
  1. Limpia la caché de la EA app (como indico aquí) Asegurate , que desde el administrador de tareas este cerrado el proceso EA Background Service ( Botón derecho sobre la Barra de tareas>>Administrador de tareas) 
  2. Reinicia tu PC y ejecuta la EA app como Administrador
  3. Repara el juego (como indico aquí)
  4. Intenta ejecutar el juego de nuevo

Cuéntanos como ha ido, por favor.

Un saludo 😊

","body@stringLength":"3276","rawBody":"

Hola  @TGH_Scar 

Antes de nada bienvenid@ al foro.
Siento que estés teniendo problemas para abrir el juego.

Disculpa las preguntas, pero para ayudarte necesito algo de información:

Sin más información, te recomiendo que realices los siguientes pasos:

  1. Es aconsejable, que la EA app no  arranque al  inicio de encender tu pc, asegura te en tenerla desactivada.
    Dando a Windows + I, se abrirá la Configuración,  da al apartado Aplicaciones >> Inicio. Aquí puedes ver una lista con todos los programas que están configurados para iniciar sesión automáticamente al arrancar el PC:
  2. Así como, Desactivar temporalmente o añadir a excepciones EA app/y el juego los Sims 4
  1. Limpia la caché de la EA app (como indico aquí) Asegurate , que desde el administrador de tareas este cerrado el proceso EA Background Service ( Botón derecho sobre la Barra de tareas>>Administrador de tareas) 
  2. Reinicia tu PC y ejecuta la EA app como Administrador
  3. Repara el juego (como indico aquí)
  4. Intenta ejecutar el juego de nuevo

Cuéntanos como ha ido, por favor.

Un saludo 😊

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