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  • Re: "Ninja" button layout's ping and request doesn't work correctly

Re: "Ninja" button layout's ping and request doesn't work correctly

by EA_Blueberry
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Original Post

"Ninja" button layout's ping and request doesn't work correctly

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GusttavoGR7
★★★★ Novice
GusttavoGR7

March

Please fix the problem with the ninja button layout where we can't request ammo and attachments nor ping items in death boxes!

9 people had this problem.
Me too
Message 1 of 14 (351 Views)
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Re: "Ninja" button layout's ping and request doesn't work correctly

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Community Manager EA_Blueberry
Community Manager
EA_Blueberry

March

@GusttavoGR7 

Is this happening to you on Xbox One, PlayStation 4, or PC?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 2 of 14 (339 Views)
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Re: "Ninja" button layout's ping and request doesn't work correctly

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GusttavoGR7
★★★★ Novice
GusttavoGR7

March

PlayStation 4

Message 3 of 14 (334 Views)
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Re: "Ninja" button layout's ping and request doesn't work correctly

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brittneyhorta
★★★★ Novice
brittneyhorta

March

I have the exact same problem using the ninja button layout on PS4! Please help!

Message 4 of 14 (316 Views)
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4

Ninja button layout: ping does not work inside deathboxes or player inventory

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blapo89
★★★★ Newbie
blapo89

April

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Drunklord89
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Does not matter, it happens anytime
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? None, it occurs persistently
When did this happen? (dd.mm.yy hh:mm) 01.04.19 23:50 GMT+1
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Cannot ping anything inside my inventory or deathboxes when I am using Ninja button layout
What should be happening instead? Pinging (X button for Ninja) should ask for stuff in your inventory or mark stuff in deathboxes
Steps: How can we find the bug ourselves? 1. Select Ninja button layout 2. Try to ping with X or R1 stuff inside deathboxes. 3. Try to ping with or R1 stuff inside your player inventory

‌

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? drunklord89
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)? All
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Anything, does not matter
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 01.04.19 23:50 GMT+1
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When selecting Ninja button layout, pinging inside deathboxes or the own inventory does not work.
What should be happening instead? I changed to normal button layout during the game and pinged correctly with the R1, changed to Ninja button layout and the ping (with X now) does not work
Steps: How can we find the bug ourselves? 1. Change the button layout to Ninja 2. Try to ping things you need in your own inventory (e.g Health, ammo) 3. Try to ping things in deathboxes

‌

Message 5 of 14 (254 Views)
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Re: "Ninja" button layout's ping and request doesn't work correctly

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zx-signus-xz
★★★★ Novice
zx-signus-xz

April

The problem happens because "X" equips the weapon and at same time "X" requests something.

 

Because the way it was programmed equips function comes first.

 

I took a screenshot. I hope it helps to fix the issue up quickly. 

Attachment
Screenshot_20190410-032612.jpg
Download this attachment
Message 6 of 14 (280 Views)
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Re: "Ninja" button layout's ping and request doesn't work correctly

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Community Manager EA_Blueberry
Community Manager
EA_Blueberry

April

Thank you for the info. We're also aware of some issues reported on the Ninja layout in this discussion below so we'll get this one tracked as well.

 

https://answers.ea.com/t5/General-Feedback/Ninja-Control-Preset-PS4/m-p/7536194/highlight/true#M6152

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 7 of 14 (265 Views)
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2

Control Sitting (ninja)

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TARIQusa
★★★★ Newbie
TARIQusa

April

PS4.In control sitting i select (ninja). But i have problem when Ping Request (X)(Attachments, ammo, etc.) it doesn't work atm with Ninja Preset. 

Message 8 of 14 (293 Views)
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Re: "Ninja" button layout's ping and request doesn't work correctly

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Mama_Jaeger
★★★★ Novice
Mama_Jaeger

April

I have the same problem on ps4pro
Message 9 of 14 (201 Views)
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1

Re: Ninja button layout: ping does not work inside deathboxes or player inventor

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GooglewhackThis
★★★★ Newbie
GooglewhackThis

April

Still not fixed on xbox either, I think the issue is that 'A' is still down as the 'confirm' button in inventory, if this was mapped to follow the rest of the game controls too it wouldn't be an issue. Or even if all other button configurations were reverted during menu/deathbox time at a push. It would be a pain but at least I could ping out a turbocharger!

Message 10 of 14 (203 Views)
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