April 2019
Unfortunately, the language you used, is currently not supported on Answers HQ. At the moment you can get help here in the following languages:
I'm locking this for now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.
You can also contact an EA Game advisor on the EA Help Center. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support.
If your account got banned, please follow instructions from this article instead.
/Ataashi
April 2019
This isn't the place to discuss this.
If you think you were unfairly banned, you can appeal, following the official process, but in my opinion you were banned because you either cheated/edited game files (.ini files), used third party software to gain you an unfair advantage in the game, or applied a macro to your keyboard/mouse.
In any case, the email you received (linked to your account), should contain an explanation as to why you were banned.
I am simply repeating what I have heard passed EA guys or Champions on these forums, say...when players post a 'why am I banned' Topic...
Also, you are Chinese but posting on the English servers, are you playing in the EU/NA regions? or are you on the AS servers?
April 2019
Unfortunately, the language you used, is currently not supported on Answers HQ. At the moment you can get help here in the following languages:
I'm locking this for now but please, feel free to repost it in any of the aforementioned languages in the appropriate forum.
You can also contact an EA Game advisor on the EA Help Center. Detailed instructions can be found here: Talk to us: How To Contact EA Help for Support.
If your account got banned, please follow instructions from this article instead.
/Ataashi