November 2021
Wanted to play tonight, don't really know what's going on but I've wasted about an hour trying to figure this out. I went through all of the steps, changed Password, cleared browser and verified login. and it still says I'm banned. I don't think i will be playing this now. Thanks
November 2021
Hey @TehsWaz,
If you've gone through the steps on your end to try re-securing the account but still haven't been able to log in afterwards, you'll want to just reach out to have this reviewed by our Terms of Service team.
They'll be able to take a look at the ban itself now that you've updated all the other info. You can get that started by going through the steps below:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
November 2021
After reaching out several times it started to feel like I'm dealing with an algorithm and not human beings. The only time it felt like I'm talking to an actual gaming company representative was during a live chat with someone called "John". Nice guy, listened to what I had to say, told me it was not in his power to revoke bans so he forwarded it to the "ToS team" algorithm which resulted in a typical "thanks for the money sucka! Now get lost!" reply.
Imagine getting your whole steam library banned because you were toxic in CSGO. Only in EAs mind, it makes sense...
November 2021
i'm banned in bf5 and i don't know why......i was playing as same as what happend in my case i was shooting randomly thru smoke after that they banned me
and no one helping the keep say go to contact us and nothing happens
December 2021
I tried signing in and it says that I'm banned. I've never cheated or exploited or been a toxic player. I submitted the form letting them know it was in error and they emailed me back saying they reviewed it and it wasn't on accident. I'm pretty irate right now because I've put in a lot of time on this game. They didn't even give me the real reason why it was banned.
December 2021
I was Banned the last night and I didn't cheat in anyway I started an new account and played in the exactly same way the last one was and nothing happens in the whole noon, tell me then why that my own account was banned
December 2021
Afraid we wouldn't be able to provide any information about an account or a ban/suspension via the forums.
You would need to reach out to our Terms of Service team to have this looked into further as that's not something we can do here.
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
December 2021
When would you take this event seriously, a lot of my friends got ban for the same reason(section6), some of us had 6 heirloom with over 200+ gold items we were gaming an ordinary way then a ban pops out of no where and I myself have started 2 cases and still no sign of lift for the blocking
January 2022
I did this three times. I am still banned. I am so frustrated. I did not hack. I was gifted for MY BIRTHDAY (thats how much I love the game) two DLCS of APEX. I am still banned. I want to get access to the page to get my account data file to prove that the account was compromised but I can't even get there I just keep getting redirected
January 2022