This game freezes my pc and needs a hard reset to work again. I've tried to reinstall several times but it freezing still persist. I've also done the clear cache solution, lowering graphics, messed with the vram settings, etc.. hard resetting a pc for up to 6x a day isn't good could not be good for my rig. So i'm here, looking for a solution to this problem I have. Any suggestion is welcome.
These are the specs of my rig:
Aorus master mobo
Try to pare back your system to a minimum and then once the issue is gone, bring back the items previously removed one by one testing at each step.
Start with these steps to try to prevent the issue:
January 2020 - last edited January 2020
@Bam11320Just curious are the freezes during the character selection screen? That was making mine freeze for along time but I think i finally fixed it because it hasn’t happened in awhile, whenever it did happen the only way to fix it was to use control+alt+delete and open task manager and force close apex and relaunch apex
i did a number of things... so not entirely sure what fixed it
clearing apex legend’s cache made it happen less frequently, search for the %appdata% folder then click origin,then delete everything but do NOT delete the localcontent folder
This video helped me alot, but didn’t entirely fix the problem for me but it might for you
it happened multiple times everyday but after these steps it happened once every 2-3 days sometimes i went longer without any freezes
hey, sorry for the late response.. i can't use ctrl+alt+delete, my rig won't let me do anything. I have tried various fixes, i tried disabling virus, windows firewall, using a cc cleaner, they worked for awhile but still crashed after a day. I also tried running apex on admin, running origin on admin but still it this game freezes my entire pc.. I have played other games and no hiccup. Only apex does this to my rig. I'm not sure what to do anymore.
Hey there, yeah I've tried doing everything you said, but it still crashes my pc. All my hardware are on their factory settings, I never messed around with them.
Please post your Dxdiag report here, we may be able to spot an issue, thanks.
@Apathy1337 yeah, i tried reseating my gpu and played, still froze. also tried putting my gpu in another slot, still froze.. so yeah..