June 2020
Please explain why I was banned? i only got 0.8 kd on this account and only playing with my friend even my ranked is still bronze pls prosses EA i already contact your ToS team and still no answer
note: i used second account and game work fine so if i caught cheat HOW CAN I PLAY WITH MY SECOND ACC when apex use HWBANNED for cheater. PLS banned people who actually use cheat for this game not some people who's playing for fun
Solved! Go to Solution.
June 2020
Hey @Flay_X22 !
Welcome to Answer HQ!
You should have received an e-mail regarding the ban.
Unfortunately, we cannot help with account bans on AHQ.
If you feel your account was flagged as a false positive, you best reach out to the Terms of Service team.
Click here to reach out to the Terms of Service team.
They try to reply within 5 business days but it could take a bit longer due to the increased safety measures being put in place.
Just keep an eye on your mailbox and also check your spam and promotion folders as sometimes these emails can get routed over there.
June 2020
June 2020
June 2020
Hey @Flay_X22 !
Welcome to Answer HQ!
You should have received an e-mail regarding the ban.
Unfortunately, we cannot help with account bans on AHQ.
If you feel your account was flagged as a false positive, you best reach out to the Terms of Service team.
Click here to reach out to the Terms of Service team.
They try to reply within 5 business days but it could take a bit longer due to the increased safety measures being put in place.
Just keep an eye on your mailbox and also check your spam and promotion folders as sometimes these emails can get routed over there.
June 2020
June 2020
oh cmon EA you banned people using AHK but not ban aimbot and wallhack user, i use AHK for excel work, not for the games, you can see my stat on my account how can player low stat like me use cheat either i use ahk long time ago for my work , another game not banning people for just using ahk
June 2020
June 2020
This is likely the result of hardware ID spoofers having faked hardware ID's from OP's computer.
So it possible someone have used your hardware number and cheated with it.