September 2020
Dear Respawn Entertainment
I have been getting disconnected from games and failed to reconnected 90% of the time. Mostly in ranked where I have about 5 kills but get disconnected and I get abandoned match penalty and lose my points. I play on ps4 and it’s been getting really frustrating.
September 2020
Hi there, @Zylless
I'll see if I can help find out why you keep disconnecting. First, are you playing on a wired or wireless connection? Also, has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!