July 2020
Just checking to see if anyone is having problems with playing in a party, preferably partying up on the same network. Had no issues before season 5 then they add reconnect feature and we can’t play without one or the other or sometimes both being kicked from game.
Solved! Go to Solution.
July 2020
Thank you for following up!
If you're still having some trouble getting the static IP address set up, it might be best to try reaching out to your internet provider to see if they can help out with that. They might be able to offer some guidance on the ports that need to be used.
/Kent
July 2020
Hi @XvArawnvX.
Just a heads-up I moved your post over to the Technical Issues board.
In some cases this can happen if there's an IP address conflict with multiple devices connecting to the same network. When you've got a chance I'd recommend setting a static IP on your PCs/Consoles to see if that helps at all.
The Port Forward website has more details on how you can set a static IP address on a PC or console. Once you have the chance to give it a shot let me know how it goes. Thanks!
/Kent
July 2020
July 2020
Thank you for following up!
If you're still having some trouble getting the static IP address set up, it might be best to try reaching out to your internet provider to see if they can help out with that. They might be able to offer some guidance on the ports that need to be used.
/Kent
July 2020
July 2020
This page has a list of how to set up a static IP for different platforms:
https://portforward.com/networking/staticip.htm
Hopefully that helps. Let me know how you get on once you've had the chance to give it another shot.
/Kent
July 2020
July 2020
Thanks for following up! I appreciate the details.
Were you seeing any issues in-game yourself when this happened? It was only on her side where the issues were coming up?
/Kent
July 2020
July 2020
Hi @XvArawnvX.
I appreciate you following up!
Let me know what you find out when you've had the chance to look into it.
/Kent