March 2020 - last edited March 2020
I thought existing progress was supposed to carry over? Why do I have zero shards? I do already have the bloodhound heirloom I purchased during the event but between all the season passes plus 227 regular levels and purchased packs I should have at least some shards shouldn't I? Is anyone else having this problem?
Edit: after not getting any real answer here I looked on Reddit and apparently you still open 500 packs and just get 150 shards to choose what heirloom you want the poor wording in the patch notes made it seem like we would be collecting them till we got enough and would be able to see how many we have
March 2020
This is how it works. Before heirloom shards were in the game every player is guaranteed a heirloom in 500 apex packs. Which means it could be your first or it could be your 500th (so any from 1-500). If you had opened exactly 499 apex packs, once you open the 500th one you WILL get a heirloom. Now that shards have been added, instead of getting a random heirloom, you get an apex pack that contains heirloom shards, which then you can buy the heirloom you want. The progress from the apex packs is still the same for shards, and thats what carried over. Its guaranteed heirloom shards between 1-500. All the packs you opened that were going towards a random heirloom is now going towards the shards. You DON'T get shards everytime you open an apex pack.
April 2020 - last edited April 2020
My official lvl is 750 and I never got any heirloom. ( Play Apex since march 2019 )
April 2020
Tenta abrir um pedido no suporte da APEX, se a garantia deles é herança entre 1º e 500º caixas, você deveria buscar seus direitos.
May 2020
It’s official I’m level 500 and no shards or heirloom packs so what do I do now I’m not spending another penny on this game till someone figures this out it’s incredibly annoying
May 2020
May 2020
You get 1 pack per 2 levels and max level is 500, if you do the math then you've probably opened around 250 packs by the time you reach level 500.
May 2020