April 2019
Hi, @BTB-faceless
Is this something that happens frequently? If so, let us know what platform you play the game on and any steps you already tried to fix it. We have some articles below that are great starting points for connection troubleshooting.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
Port Forwarding
https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/