February 2019
Hello, when i left the game 2 days ago i was at level 15 with 17 kills for Bangalore, last night when i started the game, it showed that i'm in level 14 with 13 kills, when i re-reached level 15, i didn't receive the reward, which means that the system knows that i already claimed it the day before. and i've unlocked skins and banners for some characters, i found them locked and my selected options were the same as before upgrading.
another thing, at some point after that, i open an Apex Pack, and it rewarded me stuff i already owned.
Thank you.