a month ago - last edited a month ago
I am back from my work and now i have the time to waste on this crappy system and or People they use.
I got Banned back in 2018 but i didnt use any hacks. Why would i if i pay for a game? that would be stupid.
Anyway, someone Keylogged his way into my Account i asume. Other than that i cant explain it. I didnt gave my information away and i know i didnt use any hacks. I was a little bit Toxic bec of the Teammates i got matched with, but thats all.
I even read that EA and Respawn had a big hole were hackers could take information from. That would be the only other option , but i cant confirm that.
I took a break from that game bec of all those hackers, bug users, bad coding, ... and played other games.
As i thought to myself now has been enough time for them to fix this game. I tryed playing again. I login into my Account, origin everything ok, start apex and look there im banned. why ? i do not know!
I looked into my E-Mail and there was an E-Mail from EA.
"HELLO! We've detected that your EA account violated EA rules. Since we detected cheat activity on your account, we've permanently suspended your online access to Apex Legends."
BLA BLA BLA!
I wrote E-Mails to the Support for help and did only get an Auto Reply.
I wrote and asked for help in the forum. Only to be mucked around
by other Forum users and recived the same Auto Reply in the Forum. (The Forum Moderators didnt do anything against this Mockery)
There was no help, no way to get information about how or when it happened.
They just wrote you used Cheats thats why you are banned and its justified.
EA and Respawn JUST DIDNT CARE!
Then i didnt had the time to deal with this anymore. A long time.
Now im back and looked at it again.
I called EA Support to confront them about this matter. I waited about 30 mins.
The Support Person(from now on Mister i dont see anything and cant help "IDSACH") could not understand me well
""not his, my Connection" is very bad" was his excuse, for not understanding that my Accound got banned.
I had to tell him 3 times.
I speak on speaker with my phone while working and everyone understands me.
After the "IDSACH" understood whats the matter he told me to give him my E-Mail or Account Name.
I gave my E-Mail. Confimation ... all doen.
"I see you are banned" " I am gona check your Account, please wait .. one the phone pls" " i dont see anything, you are banned and i dont know why" I asked him "you dont know why i am banned". nothing. IDSACH: "i can send this to the Specialist, he will look at it and write you. if it fails, your Account will be perma Banned and we wont be able to check it again." i told him "ok do it. i know i didnt use hacks, but can you see what IP Adress or what land my Account got used from? I have a E-Mail from EA that said that someone Suspicious used my Account on Aug 16 21:09:40 2018 JP PC."(At this moment i didnt know i had several that said suspicious logins. later about that.) IDSACH: "2018? why did you wait so long." "i was working and didnt had the time." "ok wait a moment". a bit later "only from Austria(AT)"(this is were i realised that something is wrong) i told him: i know that that cant be i have the E-Mail that said other. .. OK. Send this to the Specialist please, you cant see anything in your system and you cant help me. IDSACH: "I cant. i asked him: "didnt you say you are gona send it to the specialist?" IDSACH: Your Account has already been checked multible times now and cannot be checked anymore". i asked him: "thats it? its perma banned? is there nothing that can be doen ? IDSACH: "BLA NO BLA BLA"
At this moment i got mad and wasnt friendly anymore, but not aggresive. like is your system realy this bad? you cant see anything? i wasted money! BLA BLA BLA. useless
Then i friendly said goodbye.
And wasted over 1 h on this.
I think he checked it again and that blocked that Account.
I didnt ask him to check it again! I told him to look who logged into the Account.
I looked at my E-Mail and saw a couple more E-Mail.
I recived about 13 E-Mails from "NEW LOGINS INTO YOUR ACCOUNT" (suspicious of not authorized logins) with Day, Month, Time, Time Zone, Year, LAND, and Device. If they are Suspicious why would you even let them into the Account? I dont get that. (Very Bad System!)
Thu Aug 16 21:09:40 GMT 2018 JP PC | Wed Sep 05 03:09:50 GMT 2018 IL PC | Sun Sep 09 21:34:48 GMT 2018 ES WEB
Fri Oct 05 10:06:07 GMT 2018 TR PC | Sun Oct 07 12:27:35 GMT 2018 TH PC | Sun Oct 21 04:45:52 GMT 2018 MY PC
Mon Oct 29 00:00:03 GMT 2018 CH PC | Mon Nov 05 17:29:19 GMT 2018 PL PC | Sun Nov 25 07:28:44 GMT 2018 MY PC
Wed Dec 12 03:49:25 GMT 2018 MY PC | Fri Feb 15 16:31:39 GMT 2019 AT PC | Tue Mar 12 15:38:06 GMT 2019 VN WEB
Sun Apr 07 03:07:56 GMT 2019 CN PC |
It looks like my Account made a big Round after it got Keylogged.
So much about "only Austria". He eather was lying or is incompetent to do his job. Can be both.
One of them is from Romania. I even got his Adress now.
How can i find that, but EA and Respawn not ?