January 2020
THE SUPPORT IS BROKEN!
THRHID TIME I WANT REPORT SOMEONE OR GET SUPPORT TICKET HELP THEY DONT CARE THEY GIVE YOU EMAIL BACK:
Hi XXXXXX,
We got your information about case 5XXXXXX7. We see what could be irregular activity, and we want to talk to you on the phone.
Click here to go to EA Help and start a call.
We’ll ask you to log in with your EA Account before calling. If you can’t log in to your account, get access to your case and set up a call here.
To access your case, you’ll need:
Case number: XXXXXXXX
Access key: XXXXXXXXX
After logging in you will be able to set up a call back request to speak with an advisor. Advisors are available at these times:
• Monday -Friday: 7 am - 1 am GMT (3 am - 9 pm EDT)
• Saturday: 7 am - 11 pm GMT (3 am - 7 pm EDT)
• Sunday: 7 am - 6 pm GMT (3 am - 2 pm EDT)
Once we solve this case, we can help you with any other issues.
Thanks,
The EA Customer Experience Team
none OF THEASE LINKS WORKS you just go into support and afther 3-4 days they close the ticket andlike "that dude got help nice" people who live in us? get help it seems plus region is messed up i PUT FINLAND BUT I WANT IT ON ENGLISH! you cant change the langugae..nice!!!!!!!!!!!!! BEST SUPPORT EVER I MUST SAY!!!!!!!!!
January 2020